About cross-cultural management. Differences in cross-cultural management. Differences in methods of doing business. The globalization of the world economy and the role of cross-cultural relations. Cross-cultural issues in International Management.
Краткое сожержание материала:

Размещено на

RUSSIAN FEDERATION ministry of educATION AND SCIENCE

Federal State Educational Budget Institution of Higher Education

"Saint-Petersburg State University of Economics"

faculty "higher school of economics and management"

Department of International Management

ReSearch paper

"Cross-cultural management"

Fulfilled by

Avanesian Karen,

student group 5522

Scientific Leader:

Head of International Management department

PhD (econ) Tatiana Y. Grishchenko

Saint-Petersburg 2013

Table of contents

• Introduction
• 1. About cross-cultural management
• 2. Differences in cross-cultural management
• 1. Cultural differences
• 2. Language differences
• 3. Temporary differences
• 4. Political conditions
• 5. Economic stability
• 6. Differences in methods of doing business
• 7. The difference in sales
• 8. Nationalism
• 9. Economic law
• 10. Taxes
• 11. The risks of uncertainty
• 3. The globalization of the world economy and the role of cross - cultural relations in the management
• 4. Cross - cultural issues in International Management
• Conclusion
• Sources

Introduction

The behavior of animals, insects, birds is programmed by system of instincts: they were by nature given installation as well as that is how to survive how to twist nests when and where to fly etc. In the person the system of instincts died away though researchers argue concerning to what degree. That function which in the nature is carried out by instincts, in human society the culture carries out. It gives to each individual the approximate program of his life, defining thus a set of options.

The mass of people lives with illusion that they chose the purpose of the life, behavior model. Meanwhile when comparing life of people in different cultures it is difficult to uniformity of a "free" choice not to be surprised in one country and an era while the same need for other culture is satisfied in absolutely other forms. The reason consists that the culture is the Wednesday predetermining a choice of options of our behavior. As in water the set of options of behavior of the same people differs from options of their movement on a land, in a bog etc., and the culture dictates our "free" choice. Each culture is a micro Universe. For functioning of an individual the culture is very important. The culture strengthens solidarity between people and promotes mutual understanding.

I choose this theme for my scientific research "Cross-cultural management" because I consider this subject actual in my profession in future. For each head, any organization cooperates with foreign countries, it is very important to sign any contract or to sign any agreements. How many the countries, are so much and the customs, religion and so on.

Relevance of my subject is explained by emergence of cross-cultural problems in the international business - contradictions during the work in the new social and cultural conditions caused by distinctions in stereotypes of thinking between separate groups of people and need of ability of future manager to understand these problems.

cultural cross management international

The purpose of my scientific research is studying cross-cultural management and all that is connected with it.

Main purposes of scientific research:

to understand distinctions of cultures of the different countries;

studying of problems of the international management;

to show a role globalization of world economy;

to consider cross-cultural the relations in management.

Object of a scientific research is: cross-country - culture.

Subject of a scientific research is: cross-cultural management.

During research of a subject general scientific methods - the analysis, comparison, generalization were used.

1. About cross-cultural management

What cross-cultural management is, and on what it can affect?

In a business community of the USA you won't understand if you aren't able distinctly formulate mission of the company. In Japan - if your firm has at least no five-year strategic plan. In many other countries there are national features of management which it is useful for managers of the Russian companies leaving or planning an exit to foreign markets to consider. It is accepted to call them the general term "cross-cultural management".

Today in Russia crossing, interaction and collision of different cultures meets more often than many heads realize it. Cross-cultural approach belongs to many spheres of human activity, especially to business. Regional, socio - cultural and national aspect in business and territorial features of management gradually gain the importance in the Russian business society. The reason of they are cross-cultural operating conditions of business: in domestic and world economy there are the new mixed mechanisms of partnership based on interpenetration and reunion of values, installations and standards of behavior of various civilizations, cultures, subcultures, countercultures. In Russia every year there are various representations of the international companies, and the Russian business increases the activity abroad. It is important to note that activity in cross-cultural conditions creates at the same time specific opportunities and risks.

Thus, the most typical areas of socio-economic activities of business - organizations, where the intersection, the clash of different cultures, are:

Management of international and inter-regional business;

The interaction of professional subcultures in business;

Management of the company's values??;

Communication with the external environment of the company;

Marketing;

Human Resource Management;

Relocation, job placement and career growth in the other region, the country;

The interaction of cities and villages in Russia.

Increased competence in the field of cross - cultural management of modern managers is necessary because Doing Business in Russia has a lot of regional, local and territorial characteristics. The Russian manager operates in a variety of internal (within the country) and external cultures. Knowledge of their cultural identity, as well as the specifics of the business culture of other ethnic groups, nationalities, peoples, civilizations become enormously important, because it is more diverse than the cultural field of business, the higher the reputational risks acute in cross - cultural differences, communication barriers above, more critical requirements for cross - cultural competence manager. Cross - cultural management - a relatively new area of knowledge for Russia, it's management, implemented at the intersection of cultures:

macro level - control at the intersection of national and regional cultures, micro-level - at the junction of regional, age, professional, organizational, and other crops. Cross - cultural management is aimed at achieving the following objectives Clients:

1) assist in the management of business relationships that arise in a multicultural environment, including the creation of a tolerant interaction, successful communication, productive work environment and profitable business at the intersection of different business cultures;

2) the regulation of cross-cultural conflicts in the business environment;

3) the development of cross - cultural competence of business owners, managers, and staff.

Polyethnicity Russian society determines the feasibility of the cross - cultural aspects of the business. Therefore, the leaders and the international and regional businesses to develop appropriate in matters of cross - cultural management and communication, and organizations - to train staff in this area. The study of cross - cultural themes helps managers to learn more about themselves, identify their cultural profile, to develop cross - cultural competence, and thus avoid the risk of undesirable effects on business, career and personal life, to become more successful.

In this chapter, disclosed subject of cross - cultural management. Displaying a clash of different cultures.

Each head for a good development of the company needs to understand what the management - and its differences.

2. Differences in cross-cultural management

This chapter covers the cross - cultural differences. They are: cultural, linguistic, temporal. As well, they are: political conditions, economic stability, and the differences in the methods of doing things, and the differences in marketing; nationalism commercial law, taxes, risks of...