Contemporary business culture

Introduction to business culture. Values and attitudes characteristic of the British. Values and attitudes characteristic of the French and of the German. Japanese business etiquette. Cultural traditions and business communication style of the USA.
Краткое сожержание материала:

Размещено на

MINISTRY OF ADUCATION AND SCIENCE,

YOUTH AND SPORTS OF UKRAINE

NAATIONAL UNIVERSITY

“ODESA ACADEMY OF LAW”

K.V. Balabukha

CONTEMPORARY BUSINESS CULTURE

METHODOGICAL MANUAL

On the course of lectures in English

for Law Students and Post-Graduates

of National University "Odesa Academy of Law"

Odesa 2012

INTRODUCTION

As today's businesses are entering a `globalized' world, the interaction between different cultures is bound to happen. Merely learning different languages, won't be enough to reach success as there are many things like culture, economy, politics, etc. that impact the working of international businesses in the modern world. It is necessary to understand the social conditions of different countries to interact successfully on the international arena. Being sensitive to the values and beliefs of different cultures of the world is becoming one of key benefits for intercultural business communication because when different cultures converge at a common point at business platform, the clashes are likely to take place. It is obvious that tomorrow's world will rely more on a symbiotic relationship between international businesses and cultures as a whole.

The international business culture, as a whole, is a congregation of various cultural norms, peculiarities of the thought processes, business practices, protocol and etiquette rules around areas such as personal space, communication, gift giving, business meetings etc. followed in different nations. Consequently the way or view to see a problem might change from country to country, across the globe.

Since businesses rely on legal advice, documentation and advocacy throughout the lifecycle of a business undertaking, lawyers are increasingly being asked to provide consulting relating to transnational business transactions and disputes.

To be effective in international environment, legal counsel must be aware of intercultural issues concerning business culture of different countries and to develop professional support for international negotiations and transactions that is accepted by the counterparty and enforceable in the relevant localities. Otherwise, cultural miscomprehension can result in significant costs and, sometimes, more lasting damage to future prospects.

Actuality - is in the wide awareness of the need to include cultural dimensions in the training of skilled professionals prepared for intercultural business communication created by today's rapid development of international business relationships.

Subject - the international business culture, as a congregation of various business practices, etiquette rules, cultural orientation, that is, negotiating strategies, value system, locus of decision-making etc,

Purpose - to teach students to understand the differences and similarities of world cultures and their impact on international relationships development; to use acquired information about foreign business practices to avoid negative cultural `clashes' within international business communication.

Knowledge - to provide the students with the knowledge of foreign countries background, that is, history, type of government, language; national characteristics of different peoples; business communication peculiarities, that is, negotiating strategies, value system, locus of decision-making, business practices, business entertaining, protocol, that is, greetings, forms of address, gestures, gifts, dress code.

Skills - to make students able to communicate effectively in the international environment, to be competent in dealing with business colleagues from different cultural backgrounds, to prevent social insults caused by ignorance of rules of etiquette and business practices.

PLAN OF SUBJECT

№	Topic	Lectures (hrs)	Seminars (hrs)	Tuition (hrs)
1.	Introduction to contemporary culture. Cultural traditions and business communication style of the USA.	2	6	2
2.	Introduction to contemporary culture. Cultural traditions and business communication style of the UK.	2	6
3.	Introduction to contemporary culture. Cultural traditions and business communication style of France.	2	6	2
4.	Introduction to contemporary culture. Cultural traditions and business communication style of Germany.	2	6
5.	Introduction to contemporary culture. Cultural traditions and business communication style of China.	2	6
6.	Introduction to contemporary culture. Cultural traditions and business communication style of Japan.	2		2
7.	Credit	6
Total	54

LECTURE 1. INTRODUCTION TO CONTEMPORARY BUSINESS CULTURE. CULTURAL TRADITIONS AND BUSINESS COMMUNICATION STYLE OF THE USA

1. INTRODUCTION TO CONTEMPORARY BUSINESS CULTURE

The American statesman and inventor Benjamin Franklin wrote that the time is money. Globe-trotting businesspeople would add that being aware of culture differences and sensitivities is money too.

Today's globalization requires professionals to deal with their counter-parts in countries with different economic, cultural, legal, and political environments. When negotiators are from diverse cultures, they often rely on quite different assumptions about social interactions, economic interests, and political realities. Consequently, ability to communicate successfully with colleagues from other cultures is necessary for those who negotiate globally: managers, lawyers, government officials, and diplomats.

Since businesses rely on legal advice, documentation and advocacy throughout the lifecycle of a business undertaking, lawyers are increasingly being asked to provide counsel relating to international business transactions and disputes.

To be effective, legal counsel must be able to develop legal support for international negotiations. The absence of such capabilities in counsel can be disastrous. Cultural miscomprehension can result in significant costs and, sometimes, more lasting damage to future prospects. Differences in business culture may represent a greater obstacle to successful outcomes than even language differences.

The failure of business people to comprehend fully these disparities has led to most international business blunders. For example: - An American business person refused an offer of a cup of coffee from a Saudi businessman. Such a rejection is considered very rude and the business negotiations became stalled.

Differences in business culture may represent a greater obstacle to successful outcomes than even language differences. For example: “General Motors” has stated in court briefs that “cross-cultural competence is the most important new attribute for future effective performance in a global marketplace.” “Microsoft” has acknowledged past losses resulting from an inability to identify and bridge international cultural divides. Microsoft's response, in common with large sections of the business community, has been to invest heavily to establish and broaden cross-cultural skills. The amount of attention devoted by the business media to cross-cultural management tools and techniques reflects the international business community's recognition that developing cross-cultural competence internally is essential to international business success.

Culture, itself, is a set of learned core values, beliefs, standards, knowledge, morals, laws and behaviors shared by individuals and societies that determines how an individual acts, feels, and views oneself and others. These qualities shape the way you act, feel and view people -- including the way you behave in business relationships. The key cultural components include language, religion, attitudes, manners, customs, the arts, education, social organization and humor. While some of these qualities may be expressed openly, such as spoken language, others are not. F...